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Education History
I will be starting Hodges University in May, 2019 to complete a Bachelors in Health Sciences. My goal is to become a Physicians Assistant in a medically underserved community near my home.
Identified client needs, clarified information, researched every issue and provided prompt resolutions
Managed large amounts of inbound and outbound calls in a timely manner
Built sustainable relationships and engaged clients by going the extra mile and developed qualitative and quantitative targets
New client acquisition- Actively sought new clients and assisted with application process
Established/ implemented strategies for improving management with vendors
Created advanced training modules for staff globally and executed process improvements
Developed excel spreadsheets tracking daily revenue, inventory and productivity
Frequently attended educational seminars to improve knowledge and performance level
North Tampa Behavioral Health - Mental Health Technician III 2014 - 2016
Wesley Chapel, Florida
Assisted in admission and discharge of Baker Act and voluntary patients
Assisted the charge nurse in charting daily activities and interactions with patients
Facilitated group therapy sessions; presented daily shift report to incoming shift
-Achievements: Awarded employee of the month twice within first year of employment
Status Industries - Digital Marketing Manager 2008 - 2016
Tampa, Florida
Managed social media pages for various corporate and global clients
Managed team members effectively to achieve desired results
Scheduled events and catering for corporately sponsored advertising conventions
Created invoices and marketing budgets
