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Employment History
• Senior Level Control Clerk (Clerk Typist lll)
• Commonwealth of Pennsylvania - Philadelphia, PA March 2019 to Present
• South Philadelphia County Assistance Office-(Department of Human Services)
• Review, verify, and process appeal requests/claims. Maintain and manage the Hearings and Appeals database for the South Philadelphia District. Verify and process change of addresses, employment verification, and appeal withdrawal requests. Forward client’s benefits notices via mail correspondence. Organize and curate schedules to ensure South District representation for upcoming hearings. Scan and file documents. Implemented new policies and procedures for processing appeal requests approved by supervisors.
• Assist in providing secretarial services to the District Administrator (I.e, answers and directs incoming calls to the County Assistance Office, review and direct email correspondence, verify and process documents and HR forms, etc.)
• Client Advisor (Seasonal)
• Louis Vuitton - King of Prussia, PA November 2019 to January 2020
• Assisted in back of house operations including stock maintenance and merchandise replenishment, organizing and restocking sales floors, assist clients with picking up merchandise, gift wrapped products for online and in store purchases, etc.
• Clerk Typist
• LIHEAP - Philadelphia, PA November 2018 to March 2019
• Maintain and maintain incoming mail. Review, scan, and database LIHEAP applications and supporting documents. Organize filing rooms; review and re process filing room documents. Assist clients with completing applications, address questions and concerns; collected, researched, and verified client records.
• Received promotion on March 4th, 2019 from “Clerk Typist” to “Control Clerk 3 (Administrative Professional)
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• Administrative Assistant
• Humble Beginnings LLC - Philadelphia, PA January 2018 to November 2018
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• Fulfill clerical duties including but not limited to: answering/directing calls, maintaining and managing company databases, planning/coordinating company events/meetings, write/edit company newsletter, and filing company mail/correspondence. Responsible to maintain front office greet guests, manage mail, schedule appointments, fulfill inventory for office supplies
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• Sales Expert
• Macy's - Philadelphia, PA April 2017 to December 2017
• Primary focus is to build and maintain a loyal client base in order to drive business for cosmetics and fragrances. Overall objective is to maintain and manage sales goals by providing excellent customer serv
